FAQ

Getting started at Zunado Casino is straightforward and designed for speed. Simply visit our site, click the sign-up button, and provide basic details like your email, username, and password. You'll need to confirm you're in an eligible US state—note that we're restricted in places like Connecticut, Delaware, Idaho, Louisiana, Michigan, Montana, Nevada, New Jersey, New York, and Washington due to sweepstakes laws. Once registered, your account activates automatically, granting instant access to our no-deposit welcome bonus of 500 Gold Coins plus a spin on the Welcome Wheel for up to 10,000 Gold Coins and 10 Sweep Coins. No bonus code required. For security, we recommend enabling two-factor authentication right away. If you encounter any issues, our live chat support can guide you through in minutes. Remember, you must be 18 or older to play, and we verify this during registration to keep things fair.

Bonuses at Zunado Casino add extra excitement without complicating things. Our welcome offer kicks in automatically upon sign-up, delivering 500 Gold Coins and a Welcome Wheel spin that could land you up to 10,000 Gold Coins and 10 Sweep Coins—no deposit needed. These are perfect for exploring our slots and other games. Keep in mind, Sweep Coins come with a simple 1x playthrough requirement on eligible games like slots, scratchcards, and live social casino titles. Winnings from Sweep Coins are redeemable after meeting this, with a typical minimum of $50 for prizes. Bonuses expire after 60 days, so use them wisely. We don't have sticky bonuses here—your Sweep Coins winnings stay separate and ready for redemption once requirements are cleared. Always check our promotions page for ongoing deals, and play responsibly to avoid any bonus abuse flags, like creating multiple accounts, which could lead to closure.

No deposit bonuses are a highlight at Zunado Casino, letting you dive in without spending a dime. Our flagship welcome bonus requires no code—just sign up, and you'll get 500 Gold Coins plus a Welcome Wheel spin offering up to 10,000 Gold Coins and 10 Sweep Coins. This setup is ideal for testing games from providers like Booming Games or Slotmill. The key term? A 1x wagering requirement on Sweep Coins, meaning you play through once on qualifying games before redeeming prizes. It's non-sticky, so your wins are yours to keep post-playthrough. Valid for 60 days, this bonus is available in most US states except restricted ones like Nevada or New Jersey. If you're new, think of it as free credits to build confidence—many players spin the wheel and walk away with real redeemable value. Purchases aren't necessary, but they can enhance your bonus potential.

Handling money at Zunado Casino is secure and simple, with options tailored for US players. We accept Visa and MasterCard for purchases in USD, ensuring quick processing without extra fees from our end. Deposits are instant, letting you buy Gold Coin packages to unlock more play. For withdrawals, focus on Sweep Coins redemptions—after the 1x playthrough, you can cash out prizes once verified, with a $50 minimum typically. Prizes go through identity checks to comply with regulations, and we process them efficiently. No crypto or e-wallets yet, keeping things straightforward. If a transaction stalls, double-check your card details or contact support. Remember, no purchase is required to play or win, but verified accounts speed up withdrawals. We aim for transparency, so you'll always know your balance in real-time.

Wagering requirements at Zunado Casino are player-friendly and easy to grasp. For our Sweep Coins bonuses, it's just a 1x playthrough—meaning you wager the bonus amount once on eligible games before redeeming. Only Sweep Coins gameplay counts, with 100% contribution from slots, scratchcards, crash games, and live titles. Gold Coins don't have wagering since they're for fun play only. This setup ensures fairness, preventing bonus abuse while letting you enjoy wins quickly. For example, if you get 10 Sweep Coins, play through $10 worth, and any winnings are yours. Requirements apply within 60 days, or bonuses expire. It's all outlined in our terms to avoid surprises. Understanding this helps you strategize, like focusing on high-contribution games from providers such as Hacksaw Gaming for faster clearance.

Zunado Casino shines on mobile, offering a responsive site that works flawlessly on iOS and Android devices. No app download needed—just open your browser, log in, and access our full library of games from providers like AvatarUX Studios or Vivo Gaming. Whether you're spinning slots on your commute or joining a live dealer table from your couch, the interface adapts seamlessly to smaller screens. We recommend a stable Wi-Fi connection for the best performance, especially with data-heavy live games. All features, from claiming bonuses to contacting support, are mobile-optimized. If you hit a snag, clearing your cache often fixes it. Mobile play keeps the excitement portable, so you never miss a Welcome Wheel spin or a big win opportunity.

Our game selection at Zunado Casino is diverse, featuring hundreds of titles from leading providers like 3 Oaks, Bgaming (Softswiss), Booming Games, Hacksaw Gaming, Live88, Playson, Rogue, Slotmill, Swintt, and Vivo Gaming. Expect popular slots, blackjack, roulette, poker, craps, and live dealer options—all optimized for sweepstakes play. Gold Coins let you enjoy for fun, while Sweep Coins open redeemable wins on select games. New releases drop regularly, keeping things fresh. Availability depends on your state, but most US players get full access except in restricted areas. Browse categories easily to find favorites, and remember, all games are fair with certified RNGs for random outcomes.

Zunado Casino operates as a sweepstakes platform, compliant with US laws in eligible states. We're not a traditional licensed casino but follow strict sweepstakes regulations, ensuring no-purchase-necessary entry and fair prize redemptions. This model allows us to offer exciting gameplay without betting real money directly. Our operations are transparent, with terms clearly stated to build trust. We partner with reputable software providers whose games undergo independent testing for fairness. If you're in a restricted state like Michigan or New York, access is blocked to stay legal. Rest assured, we prioritize ethical practices for a worry-free experience.

Verification, or KYC, at Zunado Casino is a quick step to secure your account and enable redemptions. When redeeming Sweep Coins prizes, you'll submit ID like a driver's license or passport, plus proof of address. This typically happens after your first win and takes 24-48 hours once documents are uploaded. It's a one-time process to prevent fraud and comply with US regulations. Start early by verifying during sign-up to avoid delays. If issues arise, our support team guides you. Think of it as a safeguard that protects everyone—once done, withdrawals flow smoothly.

Running into tech glitches? At Zunado Casino, most fixes are simple. For loading problems, try a different browser or clear your cache—Chrome or Safari work best. If games freeze, check your internet stability or update your device. Mobile users, ensure your OS is current. For login troubles, reset your password via the forgot link. Our live chat is available for real-time help, or email support@zunado.com with details like your device type. We log issues to improve, so your feedback matters. Rarely, server maintenance happens, but we notify in advance. These tips keep downtime minimal, letting you get back to the games fast.

Responsible gambling is core at Zunado Casino. We offer tools like self-exclusion, session limits, and reality checks to help you stay in control. Set deposit limits on purchases or take a break if needed—access these in your account settings. We provide links to resources like the National Council on Problem Gambling for extra support. Remember, sweepstakes play is for entertainment; no purchase is required, and we encourage playing within your means. If gaming feels overwhelming, reach out to our team—we're here to assist without judgment. Prioritizing well-being ensures long-term enjoyment.

Security at Zunado Casino is ironclad, using SSL encryption to protect your personal and financial info. We never store full card details, and all transactions via Visa or MasterCard are PCI-compliant. Our privacy policy outlines how we handle data, sharing only as needed for verifications. Regular audits keep threats at bay, and we monitor for suspicious activity. Players can enable alerts for account changes. In short, your info stays safe, letting you focus on the fun. We comply with US data laws, ensuring peace of mind.